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| Professional
Communications Accomplishment Snapshots |
| Dr. Raaen has strong communication skills both in interpersonal
negotiations and podium speeches to large conferences. Trusted as the
communications Executive Assistant for the IBM CEO, she created
communication reports to all global senior executives. She was the
Chief of Staff for the IBM CFO. She was elected as Chairwoman of Cable
& Wireless (CW) IT Action Committee (the IT governance steering
committee governing capital spend for IT development for CW CEOs in 16
countries). She successfully negotiated hundreds of business agreements
and development contracts, providing the highest value for her
organizations, with vendors such as IBM, CISCO, EDS, Accenture, SUN,
HP. She was a key executive at AEEC, IBM, CW, DoED, NIH and BAH. Dr.
Raaen is also a sought after as a corporate and government conference
speaker. She has written two books, contributed chapters to two books
and created hundreds of technical and business papers.
Samples of success in this area:
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Led hundreds of RFP, RFI, RFQ, BAFFO Bid
conferences for the government and commercial entities such as IBM,
Chase Manhattan Bank, CW, NIH, DoED. |
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Published 2 books, contributed to two other
books, and hundreds of white papers and delivered these technical
topics evolved from these publications to many audiences with an ease
of delivery. These papers generated invitations to speak at numerable
conferences on many IT subjects, e.g. SALT, e-Learning Conference,
COMDEX, ARK Group, IEEE, ACM, The Advertising Research Foundation. |
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Had formal speaker training while at IBM
over her 25 years there as part of the development given to executives
and senior management. |
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Was selected as the guest speaker for key
IBM's customer events. This was a high honor in IBM to be chosen to
address the CIO's and CTO's from top companies as the IBM face to the
customer. |
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Delivered Speeches: Dr. Raaen has been
sought after to speak at conferences on technology issues and
technology adoption since 1985. She has spoken at 100's of conferences
such as, e.g. key speaker at Comdex several times, speaker for Federal
forums, a speaker at MIT for IBM's various projects, IRMCO, the
e-learning conferences, MORS, and many others. Delivered speeches as
Federal SES / CIO / CTO and as NIH Scientific Appointee. |
Accomplishments
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1. Governance Roles:
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Her governance roles include: Director,
Junior Engineering Technical Society (VA), Treasurer /VP Colesville
City Council (MD), a Scientific Fellow for VC, Catalyst f1C (CA) and
Advisory Board for pEp Security SA, Luxembourg.
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2. Patents:
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Granted US Patent 6,424,997 B1 for
Artificial Intelligence (AI) used for querying large data sets and
asking questions in a natural language style (www.uspto.gov); Natural Language
Query (NLQ) / Natural Language Programming (NLP) used by end users to
query hospital databases, disease databases, find a clinical trial for
a specific disease or patient type, find general information, ascertain
specific information from a large data set in colloquial language. A
key contributor to the IBM Watson product set.
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Selected articles,
books and presentations:
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Publications - Books:
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"Outsourcing: Positive Impact Stories
from Executives Who Have Offshored and Outsourced",Contributors
Include: Dr. Marguerite Raaen, Director of Information Systems,
National Institute of Health; "Outsourcing gave us round the clock
coverage where the sun was shining, with well-trained individuals
having excellent IT experience." -- Dr. Marguerite Raaen, Director of
Information Systems, National Cancer Institute commenting on her
results while she was at IBM. |
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"Knowing What to Expect in 2005:" Predictions
from Over 50 Executives. Contributors Include: Dr. Marguerite Raaen,
Raaen Consulting. |
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"Guidelines for the Development of
Computer Based Instructional Material." R. Gordon, V. Mock, V.
Atkinson, T. Hoffman, T. Presley, and M. Raaen. 1983. |
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"Adult Literacy and Computer Assisted
Interactive Videodisc": Human Centric User Interfaces. M. Raaen.
1991. |
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"English as a Second Language and
Computer Assisted Videodisc". M. Raaen. 1987.
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Articles
and Speeches:
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"Challenges Facing the Federal CIO",
ITEC, April 28th, Keynote –Washington
Convention Center,
http://city.goitec.com/dc/agenda.html
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"Right Seat, Right Bus – Guiding
Top Performers into their Best Roles", CIO
Magazine, CIO Leadership Network, Ms. Joan Rigdon, staff writer for CIO
Magazine interviewed and quoted Dr. Raaen for this article, Feb. 28,
2008.
http://cioln.com/blogs/cio_careers/archive/2008/02/28/joan.aspx
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"Nurturing our Network", October 2007, CIO
Magazine, Dr. Raaen was interviewed as an expert contributor,
https://tinyurl.com/y679wkhe
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"Evaluating IT Bench Strength", CIO
Magazine, CIO Leadership Network, Dr. Raaen was interviewed and quoted
in this article, July 3, 2007.
https://tinyurl.com/y4b2xnwy
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"Research
on the Risks that the New Daylight Savings Time Change Creates for
Businesses and Government Institutions", Article for Bloomberg
News, March 11, 2007 |
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"New
Computer Technology for the 21st Century"; Santiago Chile. March
28, 2006; Universad Centrale, TIAW International Meeting
http://www.faceaucentral.cl/emprendimiento_2006/i_participantes.html
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"Using KM
to Validate Success of Agency Mission": ARK Group: Government
Consortium on Knowledge Management; Oct 11-13 - 2005, Washington DC;
Utilize data warehouse technology to provide a basis for knowledge
management and data mining for cross-agency program effectiveness;
Choose disparate data sets to mine that allow you to determine your
agency's overall scorecard; Correlate siloed data to introduce new
introspective views of agency data; Data Warehouse Case study: Analyze
the correlation between grant money dispersed and student assessment
scores in order to improve student achievement;* *by Dr, Marguerite
Raaen, PDCIO and CTO for the Department of Education. |
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"New
Technology to improve Response Time and Customer Satisfaction for Email
Routing", ARK Group: Government Consortium on Knowledge
Management; Afternoon Session; Oct 11-13 - 2005, Washington DC. |
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"DOED CIO Future Plans", INPUT Inc.
Breakfast. General overview of current IT happenings at the Department
of Education"; - Key challenges the DOED is currently facing and how the
private sector can get involved to find solutions; DOED's plan for
future technologies and investments by Dr. Marguerite Raaen, Education
Department Principal Deputy CIO and Chief Technology Officer; September
1, 2005; Government Computer News; Marriott, Falls Church VA.
http://appserv.gcn.com/events/17591
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"The NIH/NCI I2 In Vivo Imaging
Archive – Phase 1 Project: Reference Image Database to Evaluate
Response (RIDER) to Therapy in Lung Cancer", caBIG Conference for the
Academic Research Centers of NCI. Project to implement an NCI
infrastructure for transfer and archiving of specified imaging data
using open source software; Authors: Dr. Gary Becker – Cancer Imaging
Program (NCICIP); Dr. Marguerite Raaen (NCICB); Mr. John Freymann (SAIC
CIP); Mr. John Perry (RSNA); Mr. Ajay Gupta (SAIC NCICB); Marriott,
Rockville MD; 2005. |
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"Establishing New ANSI and ISO
Standards", HL7 Clinical Decision Support Technical Committee; San
Antonio 5 May 2004; Dr. Marguerite Raaen. |
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"SOX and Non Profits" – Non profit
Association meeting 2006, Washington DC |
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"IT Employee Productivity", IRMCO
(Interagency Resources Management Conference)
Highlights: Ira Hobbs (DOT CIO) and Dr. Marguerite Raaen (Cable &
Wireless)
https://www.gsa.gov/irmco
September 3-6, 2002 Hershey, PA
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https://www.worldinternetcenter.com/Publications/
news2001/N01Aug21/body_n01Aug21.html
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"Online skills measurement can
deliver remarkable returns for organizations." Federal CIO Conference
(IRMCO - (Interagency Resources Management Conference), September 3-6 ,
2002 Hershey, PA, by Ira Hobbs, CIO Treasury,
http://brainbench.com/xml/bb/business/smr.xml?contentId=1411
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"How is Internet Security Impacting
You and Your Organization", WITI Potomac Regional Chapter
Event: Thursday, March 7, 2002 - 6:00pm to 8:00pm Discussion Panel:
Moderator: Marguerite Raaen, SVP, Global Internet Operations, Cable
& Wireless
http://www.witi.com/potomac/meeting.php?id=83
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"Brainbench Case Study"; E-Learning
Summit - Marguerite Raaen - Cable & Wireless
https://tinyurl.com/y3jj6qww
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"Ecommerce": Chase Manhattan Bank
- Metiom (Intelisys): panel speaking on e-commerce: Christopher Wagner,
CEO; Robert Kramer, VP Corp Dev; Marguerite Raaen, VP Bus Dev; Joseph
Juliano, VP Sales; Erskine Bowles, COB; Michael Collins, VP Marketing
http://www.asia-links.com/matrix/b2b/b2bcompdetail.asp?companyid=557
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"Education In the e-Environment
On-Line Certifications: A New Level of Benchmark Skill Validity":
Edge Nowlin, IBM; Marguerite Raaen, Cable & Wireless; Mike
Russiello, Brainbench;
http://www.itaa.org/workforce/events/02conf/schedule.htm
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"Delivering the Promise of IP" By
Dr. Marguerite Raaen, Senior Vice President / COO e-Enablement, Cable
& Wireless Global, Thursday, August 23, 2001; |
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"Challenges of the New Modalities
in eBusiness: Outsourcing vs. In-sourcing", Silicon Valley World
Internet Center; Wednesday, August 22, 2001; Dr. Marguerite Raaen:
Enterprises are challenged with accommodating new modalities for
eBusiness -- wireless, voice-over-IP, mobile -- all demanding support,
infrastructure, and management systems; increased customer care and
customer relationship management; partnership management; supply chain
management; and beyond,
https://tinyurl.com/y5akqkea
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Sponsor Keynote: Cable &
Wireless Strengthens Relationships by Joining with Corporate
Collaborators for Internet Innovation at The Silicon Valley World
Internet Center (http://www.worldinternetcenter.com) today announced
that Cable & Wireless June 25, 2001. |
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"Internet
Strategic E-Business Transformation", Monday, November 12, 2001 Comdex
Fall 2001 / comdex.biz Conference Speakers;
http://ecmtraining.com/comdexfall/speakers.html
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"Jump
Out of Your Comfort Zone! Achieve Goals You Never Thought You Could",
Santa Clara Convention Center | Santa Clara, CA; June 20, 2001;
Panel
- Dr. Marguerite Raaen - Synopsis: Extraordinary women: how do they
achieve such amazing goals. https://tinyurl.com/y4ylgnlj |
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"METIOM: Powering Internet-Based
eMarketplaces" By Dr. Marguerite Raaen, Vice President of Business
Development & Technology Acquisition, Metiom, Inc. – September 28,
2000
www.worldinternetcenter.com/Publications/
News2000/N00Sept26/body_n00sept26.html
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"B2B eMarketplaces & the Future
of e-Commerce: What Path will it take?", Silicon Valley World Internet
Center presents: Dr. Warren Raisch, Executive Director of eBusiness,
marchFIRST; Mr. Robert Fraser, Founder and Chairman, NetSales; Dr.
Marguerite Raaen, SVP President of Business Development, Metiom, 700
Welch Road, Palo Alto,
http://bases-lists.stanford.edu/pipermail/bases/2000q4/000143.html
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"Routing for Contact Centers: New
technology to improve response time and customer satisfaction for
e-mail routing", Global Contact Centers Conference; February 16-18,
2000; Atlanta Hilton and Towers - Atlanta, GA; |
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"Enabling the Internet to
Communicate Across Geographic Boundaries", The Advertising Research
Foundation (ARF): Toronto Marriott Eaton Centre May 16-18, 1999;
http://www.arfsite.org/Webpages/1stAmericas/highlights_top5.htm;
https://tinyurl.com/y2lvs9dy |
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"Intelligent Agents - IBM's
Approach to IA", Healthcare Conference Presentation, New York 1996 |
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"Enterprise Applications requiring
mobility and wireless technology over the next 5 years ", IBM Customer
Conference - Paris, France. 1995 |
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"Linear Optimization: Improving
Response Time for the US Army Queries on Large Data Sets with IBM's
OSL". Joint paper with Col. Knight and Dr. Raaen, MORS Classified
Conference Annapolis MD 1991 |
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"e-Commerce Corporate Sites: Reduce
Cost and Improve Customer Satisfaction" IBM’s e-Commerce Customer
Conference; Milan, Italy; speaker Dr. Marguerite Raaen – 1991. |
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"Image and the MM Repository and
Library for Healthcare Organizations" Sindlefingen Germany. 1989 |
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"New Technology: Joint Efforts with
IBM, Academia and Government"; speaker Dr. Marguerite Raaen; The
Association for Education and Communication; Asian Trade Council on
Technology, Sydney Australia; Dr. Raaen was selected to represent the
US by President Reagan, 1988. |
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"US Army Personnel Innovations with
IBM"; US ARMY Conference, San Antonio TX. 1987. |
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"Videodisc for Medical Use - An
Exciting Environment for Training and Education", ADCIS New Orleans
1986 |
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"IBM Research Grants Using Optical
Disc Technology with Medical Universities", ADCIS WASH DC 1986 |
Additional speeches from 1987 to 2019:
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Massive Database Construction; |
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IBM's Intellectual Property Reuse
Initiative to Improve Consulting Practice Profitability; |
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Libraries, Databases and New Search
Technology; |
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Academic Research Joint Projects
with IBM; |
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Joint Research Projects with the US
Army, DARPA and IBM; |
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AI Data Labeling for Better Training Sets; |
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Closing Federal Data Centers - Moving to the Cloud - DHS; |
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Presentations on AI - Machine Learning - cognitive computing. |
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Professional Societies :
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HIMSS |
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HL7 |
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AFCEA
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PSC – Professional Services Council
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Association
for Image and Information Management (AIIM) |
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Association for Computing Machinery (ACM):
SIGCHI, SIGGRAPH, SIGLINK, SIGCUE, SIGEVO |
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Military Operational Research Society |
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Association for Education and communication
technology (AECT) |
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Human Factors Society |
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IEEE |
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World Future Society - Medical and Computer
SIG |
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WIT - Women in Technology |
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TIAW - The International Alliance of Women |
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